Can anyone see my files?

Only you can see and access your files that you have stored in the cloud.

Mathias avatar
Written by Mathias
Updated over a week ago

No one but yourself can see the files that you store in the cloud.

If you want to give others access to your files, you can share them.

If you are a member of a Family Account, other family members will not be able to see your files unless you share them with them.

Sharing files with customer support

In some cases, it may be necessary to share files with customer support in order to help you.

As a rule, it is enough to be able to access the file's meta-data, but in cases where this is not enough, we ask you to share the file with us, so that we can help you.

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