Sometimes we ask for log files from your mobile device to understand and resolve issues that may arise. You can upload log files from the Onlime app like this:
Open Onlime
Go to Settings via the button at the bottom of the Home section
Scroll down to the bottom where you see the app's version number and tap 5 times on the text itself.
Now you see the option Send logs to support - click on this and the log files will be sent to Onlime. You can close the app after this.
Log files do not contain your data. They only contain information such as when you have opened the app or attempted to upload files, including the file name of the image and how the app performed this action.