Onlime

Sometimes, during a support process, we ask for logs from your device to understand and resolve issues that may arise.

<a href="#h_d4d7723759">Upload logs from Windows and Mac</a>

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<a href="https://support.onlime.dk/en/articles/5775228-abn-onlime-pa-din-computer">Open Onlime</a>

Hold down Ctrl (Windows) or Command (Mac) on the keyboard.

Then click on Upload diagnostic information.

1. <a href="https://support.onlime.dk/en/articles/5775228-abn-onlime-pa-din-computer">Open Onlime</a>
2. Select Settings
3. Hold down Ctrl (Windows) or Command (Mac) on the keyboard.
4. Then click on Upload diagnostic information.

You can upload log files to us in order to get quicker support.

Upload logs from Windows / Mac

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