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Onlime VSS error message during installation
Onlime VSS error message during installation

When you get an error message about Onlime VSS while installing Onlime.

Mathias avatar
Written by Mathias
Updated over a week ago

If you experience problems installing Onlime and you get an error message regarding Onlime VSS, please do the following:

  1. First, try restarting your computer and running the installation again.

  2. Make sure that no previous version of Onlime is installed:

    1. Uninstall Onlime from control panel

    2. Delete the 'Onlime' folder that is probably here on your computer: C: \ Users \ YOUR-USER \ Appdata \ Roaming \ Onlime and delete the folder.

  3. Update Windows components .NET and Visual C ++

    1. If the above does not resolve the issue, you can run a .NET repair tool: https://www.microsoft.com/en-us/download/details.aspx?id=30135

  4. Also check for other pending Windows components

  5. Restart the computer

  6. If you still experience problems, please contact us.

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