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Onlime is stuck after losing internet connection
Onlime is stuck after losing internet connection

If your computer repeatedly loses its internet connection and Onlime reports "Stopped".

Mathias avatar
Written by Mathias
Updated over a year ago

If your computer repeatedly loses its internet connection, or if the Internet connection is unstable or weak, Onlime may in some cases stop the automatic backup and synchronization.


Start Onlime again

  1. Click on the 'Pause Onlime' button

  2. Wait a moment and click on 'Start Onlime'

    After this, the automatic backup and synchronization will be resumed and any new and changed files will be uploaded.


Force Onlime to restart

If Onlime continues to freeze, you can force the program to restart. In the vast majority of cases, this will solve the problem.

If you still experience problems, please feel free to contact us.

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