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Error between 'Windows Overlay' icons and Onlime icons
Error between 'Windows Overlay' icons and Onlime icons

If you see other icons than Onlime icons above your files.

Mathias avatar
Written by Mathias
Updated over a week ago

If you see other icons than Onlime icons above your files ('tick' or 'sync') this may be due to a problem in the Windows Registry. To resolve this issue, do the following:

  1. Right-click on the Windows icon (bottom left), select "Run" and type "regedit" in the text box.

  2. Navigate to this location in the list: HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ explorer \ ShellIconOverlayIdentifiers

  3. Delete the "jottaext" keys and other keys that might come from old programs.

  4. Restart your computer

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